ROLE SUMMARY

The Client Director plays a pivotal role in driving the company's growth strategy and commercial effectiveness. This role involves overseeing all markets/business lines, ensuring the company meets its financial targets and strategic objectives to grow the business in the geography. The Client Director is a key member of the leadership team, contributing to the overall strategic direction of the organization by fostering development in the operation.

Position Summary

We are seeking a dynamic and experienced Client Director to join our team in France. Reporting to Country managing Director, the Client Director will be part of the Leadership team and oversee commercial and BD management f or designated Business Line Heads.

Position Location: Switzerland

YOUR NEW ROLE, WHATS INVOLVED?

Strategy & Growth

• Analyze market conditions, competition, and emerging opportunities to create actionable growth strategies.

• Foster a culture of innovation and collaboration to drive growth initiatives forward including new business opportunities, partnerships, and revenue streams to increase company profitability.

• Work closely with country market leaders to create go-to-market strategies.

• Continuously monitor the competitive landscape, customer behaviors, and industry trends, while using data analytics to inform decisions and adjust strategies based on performance metrics.

• Providing thought leadership input into WSP France’s broader commercial initiatives to support CE WSP’s strategic plan and direction.

• Be active part of the CE regional Client team representing France

Commercial

• Partner with both the legal and financial team to safeguard all commercial agreements and activities, ensuring robust legal and financial protection.

• Innovate and maintain standard Terms and Conditions for commercial agreements and other legal documents, ensuring the company retains a competitive edge.

• Oversee and enhance WSP France’s commercial policies and procedures, developing new policies to support business growth.

• Regular collaboration with the Chief Operating Officer (COO) to fine-tune the commercial sensitivity of each proposal in response to the current operational status.

• Implement and monitor the internal procedures to run an operation fully compliance with the WSP DoA in commercial and BD aspects

• Collaborate with the Managing Director and Business Line Heads to set and achieve strategic goals for commercial operations, managing key metrics like Sales, Hard Backlog, Soft Backlog, Net Revenue, Operating Margins, ….

• Enhance commercial rigor in pricing and budgeting for major projects by collaborating with Business Line Heads and project teams, while leading the preparation and review of commercial submissions for proposals, ensuring timely and coordinated input from stakeholders.

• Analyze the performance of the project portfolio, develop strategies for support and intervention, report findings to leadership, and assist the business in positioning for and securing major strategic bids.

• Lead risks management strategies, engaging directly with clients and ensure comprehensive handover briefings to inform project teams

Business Intelligence and Reporting

• Owns and manages data performance related to commercial activities, utilizing key metrics such as Sales, Hard Backlog, Soft Backlog, Net Revenue, Operating Margins, …. to inform strategic decisions.

• Demonstrates the ability to analyze current data for the Managing Director and synthesize data for comprehensive global analysis.

• Experienced in CRM management and client database handling, with familiarity in relevant tools.

• Lead the national pipeline track

• Report the operations KPI´s and pipeline to the Regional Client team.

WHAT IF IT WAS YOU?

Requirements

• Degree in business administration, operations management, engineering, or a related field preferred. An MBA or other advanced business degree would be highly valued.

• Native French speaker with proficiency in English (C1 level).

• Experience in senior leadership positions, with a proven track record in driving growth, managing complex initiatives and developing commercially robust major project proposals and claims is essential.

• Experience in a broad range of engineering procurement and delivery models

• Flexibility to travel within France, as required

Key Competencies

· Leadership and Team Management

· Communication and Influence

· Strategic Planning and Execution

· Resources Management

· Mentoring and Development

WHAT YOU’LL LIKE ABOUT US:

• A working environment inspired by diversity, driven by inclusion.

• Our flexible working policy - We recognise the importance of work-life balance and encourage you to find yours.

• WSP is about making the world around us a better place, including the environment, transport infrastructure, buildings and land use.

• Excellent career prospects. We're growing fast, and every day we strive to outdo ourselves. We are open to your ideas and want to try new things. We have a supportive environment that invests in your development and training.

• WSP is about embracing a culture of collaboration with colleagues who stand out for their skills. Come and discover our fantastic team!

ABOUT US:

We are one of the world's leading engineering and professional services firms. Our trusted employees share a common goal of making a positive and lasting impact on the communities we serve through a culture of innovation, integrity and inclusion.

Are you hesitating to apply? Go for it! We are proud to promote diversity, equal opportunities and professional integration within our teams, and we are convinced that our differences and an inclusive working environment contribute to our development. All applications will be carefully considered.

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